New Patients

Welcome! We’re thrilled to have you join our Pecan St. Dental family. Get ready for a journey towards a healthier, brighter smile in a friendly, comfortable environment.

Online Forms: Click to fill out necessary new patient forms.

Patient Portal: Your hub for appointments, forms, and payments.

Pecan St. Dental Pflugerville TX reception desk with clinic logos, plants, and laptop on a white countertop

1. How to Schedule an Appointment

To schedule an appointment, you can book online or call our office so we can find a day and time that works best for you. You may also send us a message through our website to request an appointment and one of our amazing team members will contact you to confirm a day and time based on your dental care needs.
 
If you’re experiencing a dental emergency and have pain or discomfort, please let us know and we will make every effort to get you seen by the dentist quickly, including the same day if possible.

2. New Patient Forms

After reserving your appointment, our office will send you the new patient forms via text/email for you to conveniently fill out online prior to your appointment.
 
We ask that you please complete these forms as soon as possible so we can make sure we have everything we need beforehand to get started when you arrive and save you time in our office.
 
If you’re unable to complete the forms online for any reason, please plan to arrive at our office at least 20 minutes prior to your appointment time.

3. What to Expect at Your First Visit

Your first visit as a new patient will consist of a comprehensive tooth-by-tooth exam, gum health assessment, necessary x-rays, 3D scan of teeth, oral cancer screening, doctor’s review of your health history, consultation with Dr. Prab to discuss any recommended treatment, goals for your health and smile, and a regular healthy mouth teeth cleaning if that is all that is needed.
 
Getting established as a patient during your first visit typically takes about 90-120 minutes. This allows the doctor to conduct a thorough evaluation, review important health information, and provide a no-rush experience with a personalized treatment plan for your specific needs.
 
Emergency appointments – If you’re visiting us for the first time due to a dental emergency, then the appointment will be shorter including x-rays and a limited exam by Dr. Prab to address the immediate concern with consultation to discuss the diagnosis, solution options, and treatment planning.

4. Planning Your Trip to Our Office

Location – We’re located in Pflugerville on Dessau Road, just south of the corner of Pecan Street and Dessau Road next to Bohls Park and across from the Old Town East community.
 
Parking – Parking is free and ample in the parking lot surrounding our building.
 
Rescheduling – We understand life happens sometimes and respectfully ask that if you need to change your appointment time to please let us know at least 48 hours in advance. This policy benefits you and all our patients by providing us enough notice to offer your reserved time to patients wanting to visit us sooner or those who are experiencing an emergency.

Dental Insurance & Financing

At Pecan Street Dental, Dr. Prab Singh and our team believe understanding your insurance coverage or payment options shouldn’t be the hardest part of your visit. We verify your benefits in advance and handle the claims for you, so you can focus on your care, not the paperwork.

We Work with All Dental Insurance PPO Plans

Pecan Street Dental is an in-network provider for PPO plans with the following dental insurance companies:

  • Aetna
  • BCBS of TX
  • Cigna
  • Dental Dental
  • GEHA
  • Humana
  • MetLife
  • United Healthcare

 

Don’t see your insurance listed? You can almost certainly still use your benefits here. One of the main perks of a PPO plan is your freedom to choose the dentist you want — whether you’re drawn by great reviews, the dentist’s experience and personality, the range of services offered, the gentle hygienists, or simple convenience.

We accept and file claims for nearly every PPO plan out there — call us and we’ll verify your coverage before your scheduled appointment.

If you have dental insurance, it’s especially important to provide us with that information as soon as possible before your appointment so we have enough time to verify your benefits.

Financing & Payment

For patients with or without insurance, we work with CareCredit which is a third-party financing option that allows patients to put funds toward dental care with low monthly payments.
 
We also accept major credit cards, debit cards, cash, HSA, and FSA.
 
Helping people is what we love to do and you are always welcome to call us with questions!

Our office

Monday–Thursday: 7 am – 4 pm
Friday, Saturday & Sunday: closed

16051 Dessau Rd Unit B, Pflugerville, TX 78660